Declaration on accessibility
Last updated: 26.05.2025
At Terra Felis, we strive to ensure accessibility for all users. We are working continuously improve the user experience by implementing the relevant accessibility standards.
Please contact us if you encounter any barriers when using our website. We look forward to your feedback and will use it to make further improvements.
1. Conformity status
This website complies in part with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This means that some functions or parts of the content do not yet fully comply with the accessibility standard mentioned. The functions and content that are not accessible are listed in the "Known restrictions" section.
2. Measures to promote accessibility
We are working to improve accessibility by taking measures such as
• Ongoing improvements to remove barriers to accessibility.
• Collaboration with external accessibility agencies.
• Regularly checking our website for accessibility.
The following are some of the website functions that make it easier for you to use our services:
2.1. Magnification
You can use the zoom function to enlarge or reduce the size of the web page: If you are using a PC, hold down the CTRL key and scroll the wheel of your mouse up or down to zoom in or out. Alternatively, you can press the CTRL and + keys on your keyboard at the same time to zoom in or CTRL and - to zoom out. If you are using a Mac, press the Option, Command and + keys on your keyboard simultaneously to enlarge the content or Option, Command and - to reduce it.
2.2 Adjusting the colour and contrast
You can use your screen settings to adjust the colour settings to make the website easier to read and easier on your eyes.
2.3. Flexible alignment
Our website supports both portrait and landscape orientation on mobile devices to improve user-friendliness.
2.4. Support for screen readers
Most of the website's content is compatible with common screen readers such as JAWS and NVDA to reduce barriers for users with visual impairments. Further optimisations in this regard are being made on an ongoing basis.
2.5. Keyboard navigation
You can navigate anywhere on the website using the keyboard without having to use a mouse or touchpad. Further optimisations in this regard are being made on an ongoing basis.
3. Known restrictions
Despite our efforts to make the website accessible, we unfortunately cannot rule out restrictions, including - Some PDF documents may not be fully readable for screen reader software. - Some of our video and audio content may not have transcripts available. - Some of our video content may not have subtitles. - Some images may not have alternative text descriptions.
4. Browser compatibility
We studied the compatibility of assistive technologies with the most important current web browsers when implementing the website.. For the best possible user experience and security, please keep your browser version up to date and take security measures such as installing anti-virus software.
5. Ongoing monitoring
Accessibility is also a consideration when we develop new functions and content, so we carry out regular checks based on the applicable accessibility standards and incorporate user feedback into ongoing improvements.
6. Contact for help and feedback
If you have difficulties viewing or using the content of this website or if you notice a function or content that you believe is not fully accessible, please contact us using one of the following options:
• by e-mail to info@terracanis.eu
• by telephone on +49 89 693341 500 (Mon - Fri, 08:00 - 18:00)
Please indicate how we can reach you and the page or function where you encountered barriers. It would also help us greatly if you could provide a brief description of the problem and details of the technology you are using (e.g. type and version of your assistive technology and type and version of the web browser you are using). Thank you very much for your support!
7. Responsible authority for market monitoring
The "Market Surveillance Centre of the Federal States for the Accessibility of Products and Services" (MLBF), based in Magdeburg (Germany), is the body responsible for this.
